Your Capricorn Premium PTFE Bowden tube is warranted for two years from the date of purchase. It is intended to be used as a Bowden tube for 3D printing, and any other use voids the warrantee. If in the course of normal use, your Bowden tube fails due to a manufacturing defect within that time frame, please let us know. We will send you a replacement Bowden tube at no cost to you.
Your PTFE Bowden tube is a precision instrument, and it can be damaged easily. Please handle it with care because kinks, cuts, abrasions, stretching, and crushing cannot be repaired. Damage to your Bowden tube due to misuse, negligence, loss, or theft is not covered by the warrantee.
Acts of God, acts of dog, feline catastrophes, etc., are generally not covered. However we are happy to offer you a 50% off coupon towards your next purchase in most instances.
Order Cancellations and Returns
If your order is defective or you aren't satisfied with it for some reason, you may contact us to return it for an exchange or refund at no cost to you.
If you wish to return your order simply because you ordered the wrong item or ordered it by mistake, we would ask that you pay for the return shipping.
Please mail any returns to:
PO BOX 502485
Indianapolis IN 46250-7485