We attempt to fulfill each order as fast as possible. Most orders received before 5 PM are shipped same day. If 48 hours have passed since you placed an order, and you have not received an email notifying you that it has been shipped, please contact us.
Domestic orders are shipped USPS First Class Parcel, which arrives within 2-3 days after shipping. We are located in the Midwest, which gives us the advantage of being able to ship all the way to either coast in a very short timeframe.
Orders outside the US have a variety of shipping options available with different timelines and pricing. Our system automatically calculates costs in real time based on your zip code. If the prices you are being quoted are outrageous, please contact us and we will see what we can do to make other arrangements.
Upon shipping an order, we enter the tracking information into our system within minutes to hours. You will receive an automatic email with the tracking number which you can use to track your items during shipment.
If your order fails to arrive, or arrives with a missing or damaged item, please notify us as quickly as possible. We will replace the missing items right away.
Tax and Duty
We are an Indiana company, and as such we must charge sales tax for residents in the state of Indiana.